Returns & Exchanges

Due to the perishable nature of our artisanal Wisconsin cheeses and sausages, we cannot accept returns; however, we are committed to ensuring your complete satisfaction with every order. If your products arrive damaged or do not meet our quality standards, please follow the steps below for a replacement or store credit.

Return Process

• 1.
  Inspect Your Package

  Upon delivery, immediately inspect your shipment to ensure all perishable items are present and in good condition.

• 2.
  Document Issues

  If there is damage or an error, take clear photographs of the product and the shipping label within 24 hours of arrival.

• 3.
  Contact Customer Care

  Email our team at [email protected] with your order number and the photos to initiate a claims review.

• 4.
  Resolution Process

  Once reviewed, we will issue a replacement shipment or a refund for the affected items to ensure you enjoy the best of Wisconsin.